TERMS AND CONDITIONS
TERMS OF DELIVERY
Starting from 1.6.2021.
Metsänkeiju Oy, business ID 3177487-7, Soinilanmäentie 18, 57310 Savonlinna, puh. 050-5345598, firstname.lastname@example.org, sells products to private persons in Finland. Prices include value added tax. We reserve the right to changes in prices and delivery costs.
Products are ordered on the online store by placing them into the shopping cart and paying for the contents of the shopping cart in the checkout service. All customer details are processed confidentially. Information required during the order process is only used for delivering the order and solving any problems that come up with it unless otherwise mentioned. By ordering from our service you have acknowledged and agreed upon the available terms of delivery at the time.
Paying and methods of payment
Methods of payment include wire transfer, cash payment (on pick up) and Klarna.
Order and payment confirmation
After succesfully ordering from us you receive an email with a confirmation of your order. Sending confirmation emails require that you provide us with your email address during the order process.
Methods of delivery and costs
You may see the costs of delivery on the page for selecting your methods of delivery and payment after selecting them. We deliver orders via mail in a letter or a package.
The usual delivery time within Finland is 7 week days depending on the order and method of delivery. We are not liable for delays caused by overwhelming obstacles or indirect harm caused by delays. We inform about exceptions to delivery times on the front page of the online store.
Right of cancellation and conditions for return
You have the right to return your order within 14 days of receiving your order according to the consumer protection law. On your declaration of return you must include your name, address, date of order, product and send it via email to the address email@example.com or via mail to the return address underneath. The product must be returned in its original condition and packaging via mail within 14 days of the declaration of return. The customer is liable for the costs of return. Include a copy of your declaration of return within the return of the product. If the product has been used, we reserve the right to bill for the impairment of its value. If you wish to return or exchange products after the time allowed for inspection, please contact us directly. In returning your delivered order, include your name and contact details with your account number for money to be returned. We return the amount you have paid in total within 14 days of the arrival of your declaration of return, if the product is returned or it has provenly been left for post delivery to the return address.
Return address: Metsänkeiju Oy, Soinilanmäentie 18, 57310 Savonlinna.
Problems with delivery